How do I log in to Spinjo on my phone if I don’t see a “Log in” button right away?
Open the Spinjo homepage and tap the menu icon, then choose Log in . Enter your email and password, and finish any quick security check if it appears.
Log in to manage your account and payments
Spinjo Account Login
You can sign in to your Spinjo account from a desktop browser or on mobile. On PC, the login button sits in the top area of the site and opens a short form for your email (or username) and password.
Mobile access works the same way in the browser: tap the login button, enter your details, and confirm. Spinjo login requires an active account, so first-time visitors need to complete registration before the personal account page and payment options become available.
What should I do if Spinjo says my password is wrong but I’m sure I typed it correctly?
Turn off caps lock, retype it slowly, and try once more. If it still fails, use Forgot password and reset it from the email link, then log in again.
Can I log in to Spinjo using my Google or Apple account, or do I need a password?
Spinjo login uses the email and password you set during registration. If you registered through a social option earlier, use the same button again so it matches the original account.
What do I do if Spinjo keeps logging me out every time I switch apps or lock my screen?
Update your browser app, then allow cookies for the site so your session stays active. If you’re in private browsing mode, switch to a normal tab and log in again.
How can I log in to Spinjo from a new device without getting blocked for security reasons?
Use the same email you registered with and complete the one-time verification step if Spinjo sends a code. Avoid using a VPN during login because the location change can trigger extra checks.
What should I do if the Spinjo site loads, but the login page just keeps spinning or won’t open?
Clear the site cache for Spinjo, then reload and try again. If it still hangs, switch to another browser or turn off any ad blocker for that page and retry.
Login Security At Spinjo
- 2FA: Spinjo supports two-factor authentication using a time-based one-time code (TOTP) from an authenticator app. After you enable 2FA in account settings, each login requires your password and a 6-digit code that refreshes about every 30 seconds. Spinjo issues backup recovery codes during setup; store them offline because they are the only direct fallback if you lose access to your authenticator.
- Password: Use a unique password for Spinjo and do not reuse it from email or banking. Aim for 12+ characters with a mix of upper/lowercase, numbers, and symbols, or use a long passphrase (4–6 random words). Avoid names, birthdays, and predictable patterns (for example, “Spinjo123!”). A password manager helps generate and store a random password without copying it into notes or messages.
- Notifications: Spinjo sends security alerts for logins from a new device, password changes, 2FA being enabled/disabled, and account recovery attempts. Turn on email and SMS alerts in your profile so you see account changes quickly. Treat unexpected alerts as a sign to change your password immediately and re-check that 2FA is still enabled.
Account Verification After Login In Spinjo
Spinjo asks for verification when it needs to confirm your identity, payment details, or address before it can keep the account fully active for withdrawals and some risk checks.
Verification is typically triggered when you request your first withdrawal, change key account details (name, email, phone), use a new payment method, or when transaction activity flags a security review (for example, repeated failed login attempts or a deposit pattern that doesn’t match your profile).
Most players complete verification once per account, but Spinjo can ask for updated documents if your ID expires, your address changes, or the payment method changes.
- ID: A clear photo or scan of a government-issued ID (passport, national ID card, or driving licence). Spinjo checks your full name, date of birth, document number, and expiry date; the image needs to be readable and in colour.
- Address: Proof of address dated within the last 3 months, such as a utility bill, bank statement, or official government letter. It must show your full name and residential address matching the Spinjo profile.
- Payment method: Evidence that the payment method belongs to you. For cards, this is typically a photo showing the first 6 and last 4 digits with the middle digits covered, plus your name if it appears on the card. For e-wallets, Spinjo usually accepts a screenshot of the wallet profile page showing your name and account email/ID.
- Selfie check: A selfie holding the same ID, or a live photo check inside the verification flow. Spinjo uses it to match the face to the ID and reduce stolen-document use.